[Resolved]  Snapdeal.com — Swindling me

Respected sir/madam,

I mr bapi roy ordered a product from snap deal on 7th of march 2020. But till now i don't received my item. My order id - [protected] and my contact no is [protected]. I am very worried about this matter. Also they are debeted on the amount. The snapdeal representative person told me that please do not worry we are working on this matter. One of representative told me that in the month of 14th may 2020 they will delivered but i didn't received. 2nd time they told me that on 23rd may 2020 but i did not received 3rd time they told me that on 26th -28th may2020 they will delevered. But i don't believe on that mantioned bellow dated they will delevered or not. They told me on baba express courier services delivered my item but one of executive of baba express call me ([protected]) he told me he is a baba express executive, but on truecaller showing another name. He told me on friday in between 2-3 day's they will delevered. But till now i don't received my item. So many times so many numbers they are calling me and told me i didn't worried they are working. But i don't have any confidence there works. Today i called on baba express content no ([protected]) and told him to please delevered my item as early as possible. The executive told me that today is sunday so that they do not delevered today after 2-3days they will delevered. Also behaving rudely to me. But on sunday i received a product from other company. After that i text a wattsapp on snapdeal watssapp messagers to call back to me. Than after on on snapdeal executive mr. Roshan kumar told me that my item is not reached on my destination that is in agartala. But baba express representative told me that my item was in agartala. So i didn't get any proper clearrefication. I think the snapdeal executive and baba express executive are cheated me.

So, sir i am requesting you please you are looking into this matter so that i am thankful to you and also i am requesting you please do some needful as early as possible.

Regards
Bapi roy
[protected]
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Aug 12, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 25, 2020
Snapdeal.com Customer Care's response
Dear Bapi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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