Snapdeal.com — Swipe konnect 5.1 sand stone black 3g defective

Address:New Delhi, Delhi, 110094
Website:snapdeal

I purchased A mobile Swipe Konnect from your side but it is defective There us no sound in videos or audios
I complaint to replace my product but there is no response from your site.
It reached me at 8 of march and till today I continuously complaining I daily call and mailing to snapdeal site and help line number.

My Complaint number is 20535978.

My registered number has been blocked.
I can't contact to the help line number I contact their number from another number.
There is consumer harassment as so far concern of me.

I want any solution or any response from you as soon as this time not possible but to right now take action of mystery complain.
Today I talk to Mr Amrit from the customer service number.


But no rresponse .

So again I requested to resolve my problem of replace or refund my payment.


Thank you
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Sirohi(vijayk sirohi),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Mr. Sirohi(vijayk sirohi),

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information