Snapdeal.com — They are behaving so sheepishly and torturing me, and harassing me mentally

Address:India

My order of 12 bottles of kayam teb order no [protected], it was one order they themselves divided it between two suborders, first is [protected], second is [protected], I didn't ask it, but when they delivered the pkt of wrong item, they charged money for both suborders, which is clear from the screen shot of bill I sent you, it means no seperate order was delivered, after putting my complain only, next day they admit to receive the pickup of suborder no, [protected], if I paid to gather 1539 rs once how come they delivered me seperate sub order no [protected] which they are claming pick up un successful if they charged together it means that's the small pkt of wrong items consists of both suborders, agan they are saying we will pick up second order, snapdeal is expecting me to produced second order worth rs 769 if they charged together how come they are asking pickup of second suborder, if they got the pkt that is the complete pkt, price is mentioned over it that is 1539, by packing size also it's evident that is made for twelve small pkt of wrongly delivered items, it's so frustrating it's been a month I am asking them to return my amount, firstly they deliver you wrong product then Hummiliate you again and again asking same question, weather you want to return the product, I want them to return my whole amount of 1539, if they picked up and received my order that is complete order they delivered me that only so what second suborder they are asking, they are behaving so sheepishly and torturing me, and harrassing me mentally.
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Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Snapdeal.com Customer Care's response
Hi Veena,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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