[Resolved] Snapdeal.com — Tissot prc 200 duplicate product

baladinesh

from Delhi, Delhi

Address:	600049
Website:	Snapdeal

I have ordered TISSOT PRC 200 watch in october 2nd 2016(Unbox sale) and i have received october 13th 2016. During April month watch chain corrosion is started. After that i went TISSOT show room they said it is duplicate product. I have raise complaint on 8th April 2017. Snapdeal is asking written letter for duplicate product from authorized service center. But TISSOT is telling snapdeal is not authorized dealar for TISSOT and we cant give letter to unauthorized dealaer. Sanpdeal said we have intimated to seller. But till now there is no response from snapdeal. I have tried to call snapdeal customer care is telling your are not registered mobile number.

Was this information helpful?

No (0)

Yes (0)

Jun 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Snapdeal.com Customer Care's response Dear baladinesh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

May 27, 2017

Updated by baladinesh TISSOT service center said they will not give a letter for Unauthorized dealer(Snapdeal). Each and very time calling and asking only written confirmation. They strictly told they will not give letter and they will not take repair/service, which is purchased from online. Please see the mail copy from TISSOT they clearly said Snapdeal is not a authorized dealer.