[Resolved] Snapdeal.com — tissot watch bought which is clearly a duplicate product

Umesh Raghavan

from Bengaluru, Karnataka

Website:

www.snapdeal.com

Bought the Tissot 1853 Leather Chronograph Men's Watch on 5th November 2018
Order ID: [protected]

The watch is quite different from the one shown in the photographs. And it stopped working just a day after it was delivered.

it is so unfortunate that snapdeal is selling such sub standard replicas online. I hope some strict action is taken.
The hope a refund is given as soon as possible. The question is not about the refund, but about the trust in these online marketplaces. How do anyone trust and buy these products which are labelled and sold as genuine products.

Was this information helpful?

No (0)

Yes (0)

Dec 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Snapdeal.com Customer Care's response Hi Umesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal