Snapdeal.com — Titan 9151 NH9151BM01 Metal Analog Men's Watch

Snapdeal.com — Titan 9151 NH9151BM01 Metal Analog Men's Watch

K Kinjal.s from Ahmedabad, Gujarat Nov 24, 2022 Dec 20, 2022 This thread was updated on Dec 20, 2022

We have purchased Titan watch as sub order number - [protected]. We found that product that received is not original nd it's duplicate. Now, snap deal is not able to help or support to replace with original product. Reason is that return period is expired. We have not use single day and not to open tag. Due to personal and corona, we are not to check nd return on time. So request to help here and solve with replace original product. Was this information helpful? No (0) Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
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Snapdeal.com Customer Care

from New Delhi, Delhi

Nov 24, 2022

Verified Support

Dear Kinjal!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Kinjal.s

from Ahmedabad, Gujarat

Nov 26, 2022

Suborder no. [protected]

Snapdeal.com Customer Care's response, Nov 26, 2022

Verified Support

Dear Kinjal!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Kinjal.s

from Ahmedabad, Gujarat

Dec 4, 2022

Any update? It's almost 10days for raised complaint and nothing is happened.

Kinjal.s

from Ahmedabad, Gujarat

Dec 5, 2022

Any update?

Kinjal.s

from Ahmedabad, Gujarat

Dec 14, 2022

Request to deliver original product.

Snapdeal.com Customer Care

from New Delhi, Delhi

Dec 17, 2022

Verified Support

Hi! We would like to inform you that we have been unable to connect with you on your number despite our best efforts. Therefore, we request you to provide us a suitable time between 9 AM - 6 PM or an alternate number via email contact you.

Thanks
Team snapdeal

Kinjal.s's [Complaint's author] reply, Dec 20, 2022

You can connect with my number 9428899837

Kinjal.s

from Ahmedabad, Gujarat

Dec 20, 2022

Any update as if you are not able to solve issue then let share seller detail.

Snapdeal.com Customer Care's response, Dec 20, 2022

Verified Support

Hi,

we will connect with you soon regarding this.

Thanks
Team snapdeal