[Resolved]  Snapdeal.com — titan watch

I have bought titan watch from snapdeal worth 400 which was actually fake when i got it i came to know about that.. I requested for return and afterwards they are just sending messages thag reverse pickup has been scheduled.. But no one came to. Pickup though correct address is mentioned.. They are telling that address is incomplete but its not true. If my address would have been incomplete how they have delivered the product to me... I have send severl emails to snapdeal but they just one thing that they send emakl replying that we have arrange your reverse pickup with ecom express..in this regard i have called ecom customer care and asked them about the delay in reverse pickup... However after giving them awb number they told me that they have not received any request for revrse pickup... Snapde is just cheating with customers and doing fraud with them. I want my moneh back in my account.
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Nov 11, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Snapdeal.com Customer Care's response
Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Same here
Fake products

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