Snapdeal.com — Tmax Mobile

Address:Bikaner, Rajasthan, 334001
Website:www.snapdeal.com

Hi Team I purchased a smart phone T Max M1 4GB blue from an online portal Snapdeal.com. I received my order and used my phone successfully for one week. But from 8 day onwards, my phone is not working even it is not getting started. I tried to contact “T Max Company to replace my phone as it is in warranty period. But all the information about the company are not authentic which is mentioned on the packing box of the phone. I also tried to contact to online portal Snapdeal.com to replace my under warranty phone but still we do not receive any response from their side. Request you to please have a look on my concern and help me either to replace my phone or return the phone and get my money back. The detail of ordered phone is as below and also copy of bill is attached with this application. T Max M1 4GB blue ITEM CODE: DC1741478 Order No. [protected] Suborder No. [protected] IMEI NO. [protected] Invoice Number: 4188 INVOICE DATE: 07th September, 2015
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear caajay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi caajay,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

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