[Resolved] Snapdeal.com — tommy hilfiger backpack/its fake

ArpitaChat

from Mumbai, Maharashtra

Address:

110068

Snapdeal is selling fake products under the label of luxury lifestyle brand and using their name.
I ordered a tommy hilfiger bagpack.
To my surprise when after a month or so i took it out for use, i could notice that even the spelling of "tommy hilfiger" was wrong on the bag.
Quality was poor and anyone can make out that it's fake.
Will take it to consumer court as this has to be exposed so that common man doesn't fall prey to such companies where they make money by looting us.

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Sep 3, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Snapdeal.com Customer Care's response Hi Arpita,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Jul 30, 2019

Snapdeal.com Customer Care's response Hi Arpita,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Jul 30, 2019

Updated by ArpitaChat Order ID
[protected]

Jul 30, 2019

Updated by ArpitaChat Order ID
[protected]

Verified Support

Jul 30, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Jul 30, 2019

Updated by ArpitaChat Order id [protected]

Aug 01, 2019

Updated by ArpitaChat Can I have resolution to this... Why Snapdeal sold fake product.

Verified Support

Aug 02, 2019

Snapdeal.com Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Request you to share the order ID so that we can help you out.

Regards,
Team Snapdeal

Aug 02, 2019

Updated by ArpitaChat I have shared order ID 5 times, wats the issue [protected]
Either solve or let me file FIR

Verified Support

Aug 03, 2019

Snapdeal.com Customer Care's response Hi Customer,

We've not received the detail from you. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal