[Resolved]  Snapdeal.com — "torn" dress delivered

Address:411013
Website:www.snapdeal.com/?logoutSuccess=success

I had ordered a dress from Snapdeal a few weeks back, when I received it, it was not as expected. It was instead TORN and not fit to use!
Do you open packages in the midway and wear them or do you genuinely package it appropriately and deliver it to your customers?
Customers trust you with money and faith and this is what we get in return, torn item sent. If you are into charity then please do it for poor children who cannot afford to buy stuff from you, why waste customer's money and send them false hope packed into a box instead which clearly should have been a box of happiness! SO IRONIC.
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Jul 2, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Snapdeal.com Customer Care's response
Dear Arti Kulkarni,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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