[Resolved] Snapdeal.com — transaction failed but money deducted

Kathaku Ngaomei

from Serampore, West Bengal

Address:	712201
Website:	www.snapdeal.com

My transaction id [protected] was unsuccessful. I get a notification that says there is a problem connecting your transaction. But money was deducted from my account. Please help me to get back the money of my transaction that was failed. The detail of an item is given below:

Transaction id:[protected]
Transaction amount : rs 699
Item/products: life like 8x zoom mobile telescope with tripod.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Snapdeal.com Customer Care's response Dear Kathaku,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal