[Resolved] Snapdeal.com — Transaction failure

Rahuljoly

from Bengaluru, Karnataka

Website:

Snapdeal.com

I tried to buy a nokia 150 dual sim on 11 th july 2017. But the transaction failed but the money deducted from my account. The shopping site is snapdeal. I called the costumer care they said to wait for 72 hours for refund. They promised for refund. But money is not refunded yet. What should i do. The order number [protected] transaction number is[protected]. The transaction done by sbi debit card.

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Aug 19, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2017

Snapdeal.com Customer Care's response Dear Rahuljoly,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal