[Resolved]  Snapdeal.com — Unethical Online Practices

Address:

Bangalore, Karnataka

Snapdeal.com shows lower prices if you search any product online compared to whats available in other online products. I am not sure how they manage it but when I book my product, either I get a damaged one and when I ask for protection under Trustpay.com which they say we are protected in, they dispute saying its more than 7 days while technically its little less than 7 days. So to sum it all, it seems a way of either selling products that are of second or third grade or use our money for buying additional stocks and then refund after a few days ONLY after you ask for details. The second part I have highlighted here has happened to me as I added a juicer 4 days back and did not receive any notification for the first 4 days. On the 5th day when I call, I am being told that there is a technical issue and my order would be cancelled (not even booked or will be shipped to me) because of technical issues. This is completely unacceptable as a company which can handle a huge supply chain logistic framework cannot handle a non-processed order. So in my experience and from the pulse of conversation I had with customer service, its clearly evident that snapdeal.com is a fishy organization and does not make sense to have any transactions with. I would humbly request the consumercomplaints.com authority to ensure enough regulation be brought to manage these online retailers to ensure no customer's money is in jeopardy. Regards Vinoth Kumar