[Resolved] Snapdeal.com — Unexpected delay in delivery of product

priti_singh

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751002
Website:	Snapdeal.com

Order Id: [protected]

I have already cancelled my previous product due to unexpected delay in delivery(Order ID : [protected])

If you guys cannot give a proper delivery date then dont give the date and then delay it and harass the consumers.
The estimated delivery date of above product is today but i got a call from customer care that he will contact the concerned department and if possible will try to deliver the product within next 2
days.
This is how snapdeal unboxes happiness??
Pathetic experience and i swear even if i get the product or not i will take this issue to every social platforms so that other consumers will be cautious while ordering something expensive from snapdeal.

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Nov 13, 2016

Complaint marked as Resolved

After lots of mails and phone calls my phone was delivered today but there is still no update in their website.They need to work on that.

Snapdeal.com customer support has been notified about the posted complaint.

Nov 11, 2016

Updated by priti_singh Please please am requesting you to deliver the product within 2 days.
I badly want this and its not available in any local shops yet.

Snapdeal's delivery is very very bad

Verified Support

Nov 11, 2016

Snapdeal.com Customer Care's response Dear priti_singh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 11, 2016

Updated by priti_singh I donot think so i will get my product.
I will never shop electronic gadgets from snapdeal for sure.
Its good for other daily need items.
Fingers crossed.

Nov 12, 2016

Updated by priti_singh Order id-[protected]

Please track down the product because the track record in My orders section shows no movement.

The delivery date was on 11 nov and i ordered it on 3 nov. but i am continuosly contacting snapdeal to deliver my product soon.

I was told today by one of the customer care representative to wait for 5 days more, yesterday i was told to wait for 2 days more.
Please tell me will i get my product or not?
Is it lost in its way or what?

I donot want any phone calls i just want my phone to get delivered to me.
please help me

Nov 12, 2016

Updated by priti_singh Order id-[protected]

This is my 2nd complain in a row.
Am requesting you again to please track down the product because the track record in My orders section shows no movement.

The delivery date was on 11 nov and i ordered it on 3 nov.and i am again told to wait for another 5 days .
I am continuosly contacting snapdeal to deliver my product soon.

I was told today by one of the customer care representative to wait for 5 days more, yesterday i was told to wait for 2 days more.
Please tell me will i get my product or not?
Is it lost in its way or what?

I donot want any phone calls i just want my phone to get delivered to me.
please help me.
#Unbox unhappiness

Nov 13, 2016

Updated by priti_singh I give up on snapdeal.
Tired of chasing & requesting them to deliver my phone.
Worst online shopping experience ever.
Deactivating the app & cancelling other ordered items which are still not even dispatched also.
Hell with u

Nov 13, 2016

Updated by priti_singh Order Id: [protected]
After lot of chasing thank you for rescheduling.
I ordered it on 3 nov & you can calculate how much
time it is taking to get delivered. Highly dissappointed
with this.
The track in my orders shows no movement now also.
What if i still donot get my product on or before 17
nov as promised??