[Resolved] Snapdeal.com — Unreliable customer and delivery service

anish sayyed

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	www.snapdeal.com

Order id: [protected] placed on 27/11/2016 prepaid order.

The delivery date was 03/12/2016. I have spoken with 5 advisors.. And 2 supervisors and no one has a clue where the camera is and if they should contact the camera's location no one can call the delivery company and check why it hasn't been moved when asked for manager or supervisor have been put on hold for over 30mins i have the call recorded. Spoke with vulcan pune they haven't received the camera even today in pune. This camera was ordered for a reason and it has crossed that reason day. No reason why i should be dealing with this issue myself no one at snapdeal taken the responsibility of finding out where this device is and how it can reach to me... All i am getting is... Wait wait wait and stalling with false promises. Pathetic service by snapdeal.

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Jan 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Snapdeal.com Customer Care's response Dear Anishsayyed,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal