[Resolved] Snapdeal.com — Velex courier lost my product | |||
YOUR ORDER NO. : [protected] Order Placed On :[protected]:26:42 Snapdeal promised me delivery today after changing delivery date at least 10 times but when I contacted Velex courier I got to know that they lost my product.(After researching got to know that it happened with multiple Snapdeal customer with particular courier service especially within my delivery area) I don't need refund as I have already blocked my money and other seller won't be able to cater at short notice. I would request Snapdeal to reship my courier on priority basis so that I should receive it within 48 hrs(Seller is from Bombay, so it's feasible). What's the use of buying product if your are not receiving it on promised date? Pratik [protected] Was this information helpful? | |||
Dec 14, 2017 Complaint marked as Resolved | |||
3 Comments | |||
Comments
extremely bad service, initially showed door locked. after two days it showed incomplete address when checked my awb. simply nonsense, none of the telephones are working or else ringing but nobody is lifting. banks and other reputed organization should not trust these companies.
Snapdeal.com Customer Care's response, Jan 27, 2017
Verified Support
Dear Soumendu Chaudhuri,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Feb 5, 2017
Verified Support
Dear Soumendu Chaudhuri,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
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Snapdeal Online Team