[Resolved]  Snapdeal.com — Very poor service

Address:Sonipat, Haryana, 131001
Website:SNAPDEAL

ORDER NO [protected]
PLACED ON 24/01/2017
THE ORDER WAS RECEIVED ON 01/02/2017
Firstly the ordered delivered was not the same as was shown on the SNAPDEAL website. When i contacted with the customer care they denied me any help in getting the product returned/replaced.
Further the installation time mentioned was 3-4 working days from the date of delivery. But since the date of delivery its been almost a week but no call or any sort of support has been received from this fraud company. I have made six calls to its customer care but the only thing i have got from them is mobile number [protected] which is either unreachable or is not picked up even if it rings.
It was my first order on SNAPDEAL but it has shown me the true level of this company. Certainly the experience has been the worst i have gone through on e-platform.

Compalainant:
AJAY SAROHA
[protected]
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Mar 11, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2017
Snapdeal.com Customer Care's response
Dear Ajay Saroha,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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