Snapdeal.com — Very poor service from Snapdeal

Address:

Bangalore, Karnataka

1. The TV is delivered without any invoice copy neither it was to my email. When I asked for the invoice copy to the customer care they ask me for the serial number. Snapdeal is selling items but do not have any record of the items they are selling, which is pathetic. Why should I provide you product details, any kind of, when you are selling a item. After requesting twice to the Customer care they sent me the serial number. 2. When I purchased the TV there was some offer like “buy a TV and stand a chance to win 24 inch HD smart TV…”(Please check the attached image), but after buying I did not get any info about the offer . When I asked the Customer care about this they told I will be informed after the product delivery. But no info I got after the delivery also. After few days when I called the customer care I found they are not aware about their offers only and that offer also has been removed from that product now. This is really pathetic service from snapdeal. I have complained but.. STILL NO REPLY FROM SNAPDEAL ABOUT THIS OFFER. MEANS IT WAS A FAKE OFFER. 3. I posted the same thing as a review in the snapdeal website but they did not publish my review as it is against snapdeal. They are not transparent enough. I have bought lot of things from snapdeal but I thing this is going to be the end of that. And if you are not publishing my review in your website there are many other places to give review. Help your customers do not hide things from from your customer.