[Resolved]  Snapdeal.com — Vivo v3 gold 32 gb/ complaint no :[protected]

Address:Faridabad, Haryana, 121001
Website:Snapdeal.com

I have purchase one phone from Snapdeal on 2nd Oct 2016 and delivee on 4th Oct and when i saw the phone its already used or Re-furbish phone.

Its getting hanging, camera not working, battery issue.

And when i called to snapeal they tell we have arrange a engineer Visit but still no one visit one thing i must tell you Snapdeal is Worst company they making MAD to customers.

I have escalated the issue to CEO of Snapdeal but still no respose from their end.

Ankur Mendiratta
[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2016
Snapdeal.com Customer Care's response
Dear Anshu8585,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Oct 11, 2016
Updated by Anshu8585
Issue resolved .

Thanks Snapdeal..
Verified Support
Oct 13, 2016
Snapdeal.com Customer Care's response
Dear Anshu8585,

Thank you for the acknowledgement. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have purchase one phone from Whaaky on 20 Sep 2016 and deliver on 26th Sept appro and when i saw the phone it's already used or Refurbished phone.

Its getting hanging, and battery not charging

And when i called to Whaaky they asked my debit card number and pin number.So i wnat my money back. plz send my money in the form of money order.

I have escalated the issue to CEO of Whaaky but still no response from their end.

Ram
[protected]
I have purchase one phone from Whaaky on 20 Sep 2016 and deliver on 26th Sept appro and when i saw the phone it's already used or Refurbished phone.

Its getting hanging, and battery not charging

And when i called to Whaaky they asked my debit card number and pin number.So i wnat my money back. plz send my money in the form of money order.

I have escalated the issue to CEO of Whaaky but still no response from their end.

Ram
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2757
    Resolved
    9448
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information