[Resolved]  Snapdeal.com — Warranty related issue

Address:110061
Website:www.snapdeal.com

My ro is not working since 24aug16 and making lots of call to customer care and service center i didn't receive positive response from anybody and then finally i logged complaint on 30aug16 with snapdeal that manufacturer and service center is not able to identify the product and saying its not their product, and when i again reach with snapdeal with such details snapdeal asked me to take denial latter from service center/manufacturer i again called to service center for denial letter they said its already mentioned on our website home page that "we will not be able to provide any kind of service if product is purchased from any e-commerce site like snapdeal, flipkart, amazon etc. I also send this screen shot to snapdeal.in last four to five days i had word with several agents but none of them was able to provide the correct information, few said give is 24hrs some said your money will be refunded within 48hrs. As per my 3rd sep 2016 discussion i talked to lakhvinder singh he said this case will be resolved by monday (5th sep 16) but today on 6th sep 2016 i again reached with snapdeal and had word with pooja she said we have sent seller information and this case is closed you need to contact with seller. This is really pathetic and i'm very disappointed with snapdeal and will not purchase any of the product in future.
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Oct 10, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
Snapdeal.com Customer Care's response
Dear devrajsingh922,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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