Snapdeal.com — Where hell is my refund money

Address:

Faridabad, Haryana, 121002

Hello sir/madam Myself Sachin I purchase an IPHONE 5S but its was used item so I returned back and asked for refund They said they did initiate my refund, but still I didn't get yet Product information: Order ID: [protected], Placed On 23 Nov, 2015 I already submitted my account statement three times and they gave me some reference number to check from my bank, but my bank said there no any transaction made for my account How I deal now.every day I called them but they always say your problem will resolve in 24 hrs but still there 24 hrs didn't completed yet. I hate online shopping, but I don't know why I did this and no i have embarrassment on my act snapdeal is playing with our feeling and times too I hope this way I can wake up and draw attention on my issue. Sachin [protected]