[Resolved] Snapdeal.com — Where is my order | |||
Dear Sir/Madam, I am very sad to say that, snapdeal service is really perthatic. I ordered a JBl Bluetooth speaker on 1 sep 2016, but unfortunately the person who supposed to receive the product refused to accept it. As it was a surprise from my end to my sister and she was not aware of it, so as a result she refuse to except. After this incident I was expecting second attempt from the courier company but Unfortunately dint get any update from there end. I even called the call center serveral time, and every time I called they told me that your complain is been registered and your order will deliver to you asap. Problem of the fact is that, the contact no which is mentioned to track my order is invalid and apart from that, valcun (courier company) contact no divert my call to snapdeal customer care. It's very complicated Regards, Jagjeet singh Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Snapdeal.com Customer Care's response Dear Juggy Rayat, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||
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Snapdeal.com Customer Care's response, Sep 17, 2016
Verified Support
Dear Kavita345,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
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