[Resolved]  Snapdeal.com — Why my order is undelivered?

Website:

www.snapdeal.com

I have ordered skybags black 32 polyester casual backpack and a
Google play gift card rs. 1000 on 29 june and was waiting for my order to get delivered. After a few days when i was checking my order status it showed 'all delivery attempts failed' and when i searched further it said that the courier will try to deliver the product within 2 days. Then again after two days when i checked thee status it said 'order remains undelivered, order will be send back to snapdeal'. Now why is that happening, we have given you phone number not only for sending message, you can also call us. At least you could have asked the courier to call us if they found our address difficult to reach. Please i need help right now
This is my order id: [protected]