[Resolved]  Snapdeal.com — Wooded board and bricks inside the package of SONY BRAVIA LED

Address:

New Delhi, Delhi

Dear Kunal Bahl, My name is Flt. Lt. Lakshay Singh and my registered mobile number with Snapdeal is [protected].I have placed the order on 8th September with order id [protected] and received the package on 12 September with lots of bricks and wooden board inside the package.Next day when installation person came to my house my servants opened the package in front of him only and he was also shocked.I called your customer care and asked your supervisor to talk with installation guy but he denied.He asked me to share images and promised that within 48 hours my issue will be resolved.Your team called me back when i shared the images and promised that within 48 hours my issue will be resolved.I support your team and given the enough time for investigation but today one of your advisor sunil called me and without giving me any reason denied to provide refund, i asked many times give me a valid reason but didn't get the one.It totally means that you are trying to make fraud with genuine customers who bought valuable products. Now being a responsible CEO i hope you will take corrective action in this regards because from tomorrow onwards i will take legal actions from my end, will upload all this on all social networking sites with the images, will lodge a FIR as i am having My credit card statement, the invoice you sent me and that installation guy will also be with me for the same.Today will be a last day i will wait for positive response.This is my last warning as from tomorrow i will do whatever i can.I am also a defense personal so i do know how to tackle it and i promise i will surely take compensation over it. Thanks alot for your kind support!