[Resolved]  Snapdeal.com — Worst Customer Care and Return Policy :Vendors on website selling Fake products

Address:Bangalore, Karnataka

This can be called Worst Customer Care, NO SLA, No Timeline .. All are requested not to buy any electronic Product from this website. The vendors associated to this website sell fake electronics Product and when you complaint for Fake product delivery Customer care will ask for many images of the product and will not respond in time ...this will give you mental harassment. Website claim that they have easy return policy but when you try to select return/replace options ..website says it does not fall under return policy and justify you return by asking product images.I tried selecting all the options just to see which option does not ask justification and falls under direct return policy.. but no option gives this privilege. SO if nothing gives you this option then Why do you opening say .. "Easy return policy." Do not fall just by seeing the cheap rates.
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear BangaloreGuy17,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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