[Resolved]  Snapdeal.com — Wrong colour of bulbs delivered three times

Address:

New Delhi, Delhi, 110024

On more than one occasion, I have been delivered the wrong bulbs, white instead of yellow. In case you don't pick up the wrong bulbs and replace them with the right (yellow) bulbs, I will be forced to put this up on Facebook. When I call your complaint number, I get a message again and again that you are unable to find my order number. No one comes on line to talk to me and enable me to articulate my problem. This I find to be a major flaw in your complaint redressal mechanism. Please help me with this order else I will be forced to visit your Facebook location and post my unhappiness with you there. I expect you to take this seriously and get in touch with me. The bulbs are of Eveready make. You have insisted on my writing at least 350 words and so I am repeating myself.