Snapdeal.com — Wrong information regarding price of a product | |||||
I bought a backpack from Snapdeal.com . When i proceed for the payment the window showed me an amount of Rs.795. When i completed the payment, The amount deducted was Rs.1, 295 . Even the payment gateway showed 795. Obviously i returned the article and got my money back, When i asked snapdeal why this happened, they gave me an explanation saying its because of change in pin code . The problem with this answer is, The payment window opens after you submit your address. these guys are clearly cheating. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team