[Resolved] Snapdeal.com — Wrong item delivered

Varun Kanchan

from Hyderabad, Telangana

Address:	131029
Website:	www.snapdeal.com

Hi i placed an order for zoook rocker encore 12w bluetooth speaker on october 4 2016 with the order id: [protected] (1 item).
When i received the box which should have had the speaker it turned out to be that the box had pair of shoes which i never ordered and then when i called customer care regarding this they just said we will look into it and despite sending photo of the shoes i received at [protected]@snapdeal.com and also sending email to rohit bansal and kunal bahl no one has bothered to call me and have not yet received my speaker and now i am tired of the pathetic customer service of snapdeal and i wish i had not ordered via snapdeal

+4 photos

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Nov 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

Snapdeal.com Customer Care's response Dear Varun Kanchan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear Varun Kanchan,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal