[Resolved]  Snapdeal.com — Wrong lipsticks send by NYKAA and NUVEOX courier disgusting service

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Snapdeal, nykaa and Nuveox

First Nykaa sent two wrong products then the ones originally ordered then they said we will pick it up and release the refund after that. There was a reverse pickup order which had to be picked up on a monday later in the evening I received a message regarding its cancellation. On calling their customer service they said they were sorry and will put a reschedule request for tuesday. On tuesday when I called they said no reschedule request initiated and they said that we will do it asap and they concerned person will definitely come on wednesday. On wednesday i received a message that Jeevan Joshi is out for the pick up and again in the evening i got a message that it has been deferred to the next day. When called they had to reason to give for the same and said positively to be delivered on thursday. On thursday I again receive a message that Jeevan Joshi is out for pickup and on calling I get to know that Jeevan Joshi has no knowledge of the pickup. This is the worst service I have seen from any carrier service. That too connected with such a big brand as Snapdeal such a disgusting service. Not expected at all. I am still waiting for the pickup lord knows when it will be done and when will I recieve the refund from nykaa.