[Resolved] Snapdeal.com — Wrong order given (offering the combo and delivered single pc why?

ashish chowdhurym34

from Delhi, Delhi

Address:	New Delhi, Delhi, 110019
Website:	snapdeal.com

Dear administration officer of delhi branch,

I have ordered the bio care face and body gel aloe vera combo set and my ordered no. Order id: [protected] but today i have received only single pc.
I paid by debit card rs.285 because it is combo - set 2pc set. Online it is clear mentioned combo-2 then why you had delivered single pc..
Deliver me combe set not single which i received
More over why should i pay you rs 285 for 500ml. When it is available in open market at 150 per 500 ml.

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Sep 22, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

Snapdeal.com Customer Care's response Dear ashish chowdhurym34,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal