[Resolved] Snapdeal.com — Wrong product

amit sachhar

from Delhi, Delhi

Address:	New Delhi, Delhi, 122002
Website:	www.snapdeal.com

I ordered an earphones, but got a duplicate model of same brand. I have complaint snapdeal many times regarding this, but there is nothing happening from there side and it has been more than 7 days. Even the courier partner is making a false commitment for a false statement on us. They are not even picking our order and now we are forced to suffer a loss of rs.1500

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Jul 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 22, 2017

Updated by amit sachhar I ordered an earphones, but got a duplicate model of same brand . I have complaint snapdeal many times regarding this, but there is nothing happening from there side and it has been more than 7 days. Even the courier partner is making a false commitment for a false statement on us. They are not even picking our order and now we are forced to suffer a loss of Rs.1500

Verified Support

Jun 23, 2017

Snapdeal.com Customer Care's response Dear amit sachhar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal