[Resolved]  Snapdeal.com — wrong product

Address:

DG-22A ,Ground Floor,vikas puri c block, New Delhi, Delhi, 110018

Snapdeal is having flaw in their system. First they deliver a wrong item and when contacted within 15 minutes of the delivery they promise to return it within 24-48 hours. Again called them back after 48 hours only to take more 48 hours . 48 hours gone again.Again called them and they want the product pictures according to their executive. sent them the pictures and again receive a reply that we will resolve at the earliest.dont worry.my question is when?.all kind of fictitious calls start coming after placing orders with them. Please SNAPDEAL DO SOMETHING rather than troubling customers.

order ID [protected]

order rcd on 22th nov

first complaint made on 22th november same day

please contact on [protected]