[Resolved] Snapdeal.com — wrong product deliver and delivery status not update

lokeshsingh025

from Noida, Uttar Pradesh

Website:

snapdeal

I order a product on 13 October Order ID - [protected]
Product Name - Bhumik Enterprise Multicoloured Bangalore Silk Anarkali Semi product dilver to me on 19 october but the product is completely different which I order . But in order detail status is still not update . Therefor i cant generate return request . so i email to snapdeal on 19 October regarding this issue . But after 3 days no reply from their side and status still show that product expected delivery time is 23 to 25 October . I want my payment back .

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Nov 30, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Snapdeal.com Customer Care's response Hi Lokesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal