Snapdeal.com — Wrong product delivered.

ranjith kumar Kumar

Website:

snapdeal.com

I ordered one cfs i love you perfume 0n 07/11/2015,
they showing one, and delivered one, on 11/11/2015 . i given a complaint to snap deal on 12/11/2015. they called up me on 21/11/2015 and asked, did you open and used the perfume?
i said yes. i ordered for using perfus.
they says sorry we cant replease that? if you got wrong product you have return that.
i asked him who will wait that much of time? we don't have any works? always we have to open snapdeal.com and check our stetas? why your delivered wrong product?
he sempilly says, that is our mistick, but your saying you used that? so we can't replace that ?
i said lasttime i given complent for riya melody, they are returned that na.
that product have a verent,
i asked him where did you mantion if you used the product we con't returnd that? and where did you mantion warenty details?
he says simpilly sorry we can't replesed that?

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Comments

ranjith kumar Kumar

I ordered one cfs i love you perfume 0n 07/11/2015, they showing one, and delivered one, on 11/11/2015 . i given a complaint to snap deal on 12/11/2015. they called up me on 21/11/2015 and asked, did you open and used the perfume? i said yes. i ordered for using perfus. they says sorry we cant replease that? if you got wrong product you have return that. i asked him who will wait that much of time? we don't have any works? always we have to open snapdeal.com and check our stetas? why your delivered wrong product? he sempilly says, that is our mistick, but your saying you used that? so we can't replace that ? i said lasttime i given complent for riya melody, they are returned that na. that product have a verent, i asked him where did you mantion if you used the product we con't returnd that? and where did you mantion warenty details? he says simpilly sorry we can't replesed that?

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear ranjith kumar Kumar

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team