[Resolved]  Snapdeal.com — Wrong product delivered, now return/replacement not accepted

Address:	New Delhi, Delhi, 110030
Website:	www.snapdeal.com

This is absolutely cheating case.
​i have ordered for maggi masala noodles (Pack of 4)+maggi atta noodels (Pack of 4), where as i got the maggi pazzta instead of noodles.
I raised the issue for the same but got the answer that this product cannot be replaced/returned or they also cannot retune my money. Called the customer care and got the same answer from floor supervisor "asha".

This is the last mail i am sending on this matter, if i dint get any update within 2 days, i am going to file a consumer case as well as fir for online cheating case ​+ the mental traumas that i faced because of this purchase.

Thanks
Raj narayan
​[protected]

From: "[protected]@snapdeal.com"
Sent: sat, 08 oct 2016 11:25:19
To: "[protected]@rediffmail.com"
Subject: your return/replacement request for maggi masala (Pack of 4) + maggi atta noodles (Pack of 4) cannot be processed

Hi raj
We're unable to initiate return/replacement of your maggi masala (Pack of 4) + maggi atta noodles (Pack of 4)

Your item was delivered in good condition, we cannot be returned or replaced. Please click here to view our return/replacement criteria in detail.

If you require any further assistance, feel free to reply to this email. We’d be glad to help you.
Order id: [protected] reference no: 31654426
Placed on: sun, 25 sep, 2016 issued on: fri, 7 oct, 2016

Thank you,
Team snapdeal
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