[Resolved]  Snapdeal.com — Wrong product delivered refuse to return and replacement

Address:New Delhi, Delhi, 110092
Website:www.snapdeal.com

Hi Lazy Snapdeal team,

Order ID: [protected]

How Much Careless and irresponsible are Stupid Fraud Snapdeal Employee !!!

Firstly Delivered Wrong Product with seal opened and different material inside Product box and I raised complaint on same day 22 Dec 2016, But No Return, No Replacement, No Refund till now I Tired to call snapdeal customer care and listening answers Wait For 24-48 Hours, Again And Again.

Two times courier boy visited at my pickup address and he said your product complain is forwarded for wrong product but its seal opened, so raise complaint again for seal opened when we will pickup your product, I informed I have already explained everything to customer care representative, its customer care representative flout not me,

and he closed my return request two times when i called to know why you have closed my request so he answered me, your no. was not contactable

And When I Insist To Transfer Call To Senior, always employee answered Not Available, Busy, And Raised Complaint On 22 Dec 2016 But As Of Now No Resolutions ? I want to only my refund, whether you take your product back or not i don't care


I called today customer care and he refuse to accept my product pickup
Guys never buy any thing else will have to face same problem...
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Feb 6, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Dec 31, 2016
Updated by ranjeet2019
Hi Lazy Snapdeal team,

Order ID: [protected]

How Much Careless and irresponsible are Stupid Fraud Snapdeal Employee !!!

Firstly Delivered Wrong Product with seal opened and different material inside Product box and I raised complaint on same day 22 Dec 2016, But No Return, No Replacement, No Refund till now I Tired to call snapdeal customer care and listening answers Wait For 24-48 Hours, Again And Again.

Two times courier boy visited at my pickup address and he said your product complain is forwarded for wrong product but its seal opened, so raise complaint again for seal opened when we will pickup your product, I informed I have already explained everything to customer care representative, its customer care representative flout not me,

and he closed my return request two times when i called to know why you have closed my request so he answered me, your no. was not contactable

And When I Insist To Transfer Call To Senior, always employee answered Not Available, Busy, And Raised Complaint On 22 Dec 2016 But As Of Now No Resolutions ? I want to only my refund, whether you take your product back or not i don't care


I called today customer care and he refuse to accept my product pickup
Guys never buy any thing else will have to face same problem...

Verified Support
Jan 05, 2017
Snapdeal.com Customer Care's response
Dear ranjeet2019,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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