Snapdeal.com — Wrong product issue

Address:	Kolkata, West Bengal, 700078
Website:	www.snapdeal. com

Redpected Sir/ Madam,
I had an order of intex cloud Swift mobile from snapdeal which product showed with screen breakerage insurance & idea internet free but they send me without screen breakerage insurance copy & idea internet also not included with this product I had search on idea side. So I request them for replacement within their timing period. But till now they does not do anything and time also have past.
Kindly help me out from this problem as soon.
I have contacted so many time on your toll free number but answar is every time either busy or cut the line automatically.
Please do the needful as early as possible.

With regards,
Madhumala Bor.