Snapdeal.com — Wrong product received and not returning

Address:New Delhi, Delhi
Website:Snapped.com

I made an order from snapped.com it was a wrong shoes that I received but I have been following up with their customers service dept for last 4 day but they are not returning the product. When I call their customers service dept they say we will do something abt it but no acting is been taken yet, I spoke to their supervisor aswell whose name was mani and he assured me that it will be resolved in 1 day and its been more than that now.
My order no is [protected]
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Shilpayadav,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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