[Resolved]  Snapdeal.com — wrong product supplied and denied pickup on return

Address:	Pune, Maharashtra, 411017
Website:	snapdeal.com

I have ordered nike shoes wide order id [protected]. The shipment reached but it had a ladies kurta inside instead of shoes. I got video recording done with the delivery boy itself, as he refused to return the same.
I immediately logged request to return and return pickup person did not accept the kurta as it was delivered. He gave in writing that he is not picking up the worng product supplied.
Now i wrote to "[protected]@snapdeal.com" and they did not respond even after 5 working days. I sent another follow-up mail too but no response yet from snapdeal.
Feeling like cheated by such a branded company.