Snapdeal.com — wrong shoes size being sent multiple times even for replacement - heights of inefficiency | |||
This is my second complaint, had a bad experience already with snapdeal. Suborder id: [protected] I had a shoe ordered with size 8, when i got the shoes delievered the size was 7.5. I raised helpdesk complain to snapdeal saying this the problem. Thy just updated the status for replacement, without asking me if i want it cancelled or replaced. After that the online portal just does not work, i can't cancel the replacement. Anyways i waited for pickup and thought i will get a proper replacement. Yesterday i get a mail saying replacement is initiated and they message says the replacement is of the size 7.5. Got have mercy on me, the replacement was supposed to be size 8 and not 7.5, if you are sending 7.5 again what is te point of replacement? I tried going to the app and cancel the replacement, when i click on cancel it says, contact customer care??? What is happening : ( How bad can a online purchase get, what ever goo[censored]p you possible can do they are doing. This is the heights of inefficiency. I want this cancelled, enough of snapdeal for me. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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