[Resolved] Snapdeal.com — Wrong T shirts

Debjyoti Sutradhar

from Delhi, Delhi

Address:	New Delhi, Delhi, 110030
Website:	snapdeal.com

I ordered pack of 4 tshirts, but recieved wrong colours and the sizes are smaller too. Its been three days since i received my order. I tried to contact snapdeal on email but they are not replying. There is no option for return/replace as order status is still showing "dispatching soon". I have only now 4 days to return my order as per return policy. After 4 days they would say that time has passed so they cant take it back. I dont know what to do. Iam a student from a very poor family and those t shirt costs me rs.825. Iam very very dissatisfied. I dont know what to do. Please help me someone.I am never going to buy anything from snapdeal, flipkart is way better.

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Jan 11, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Snapdeal.com Customer Care's response Dear Debjyoti Sutradhar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 09, 2016

Updated by Debjyoti Sutradhar The pickup was scheduled today, i got a call during my class hours from courier for pickup, as i was busy i told him to come after 3pm, he said ok. But at around 4pm i got an email saying that pickup has failed, and i have to reschedule the pickup, but whenever i try to reschedule it, it shows an error. I tried to call the courier but hes not picking up the phone. Please help.

Oct 10, 2016

Updated by Debjyoti Sutradhar My pickup failed again today, courier was late. Please reschedule. When i reschedule i says error

Oct 11, 2016

Updated by Debjyoti Sutradhar Sir my problem still persists, i still have the product with myself, please do sonething about it

Oct 12, 2016

Updated by Debjyoti Sutradhar I have been trying to reach you from several day, but I didn't get any response. I tried to contact courier too but he isn't coming too, iam now fed up with this, if i did nt get any by today i am going to take serious steps, i hate this. Iam never buying from snapdeal again.

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear Debjyoti Sutradhar,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal