[Resolved] Snapdeal.com — Xolo era 4G

Gaurishanker Verma

from Lucknow, Uttar Pradesh

Address:	Jaunpur, Uttar Pradesh, 222002
Website:	www.snap deal.com

The product delivered to me isn't working at all and you are running really bad helpdesk for the users as at your customer care number it says the number we are calling from is not matched to the number with which I have placed my order which is not true . So its seems that no help is given to me regarding your product . None of your number is received by humans so we can easily translate our problem to them.

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Oct 21, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Snapdeal.com Customer Care's response Dear Gaurishanker Verma,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear Gaurishanker Verma,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal