[Resolved]  Snapdeal — Company refusing to honour (buy one get one free) deal

Address:

Mumbai City, Maharashtra

I ordered a poker set for Rs 6250 on 26th Dec 2013 -Order No: [protected] in a buy one get one offer. I received a shipment on 29th Dec 2013. However, the company didn't ship me the free product. I registered a complaint the same day having Complaint number- 4534028. After following up with the company for over a month now, the company is refusing to honour the deal and is saying the offer was due to "content error" and that they cant do anything about it. All my invoices bear the offer details but they are still not ready to honour the deal.