Snapdeal — Complaint against order no : [protected] | |||||
This is to our great surprise that popular sites like snapdeal cheated us by delivering an empty box an taking away rs 41K. I ordered an Iphone 6 16gb Gold approx. 41k, since it was my 1st shop on snapdeal so we never had the idea that they are frauds..!! we either want the refund or the ordered product .. not expected this frm such sites plz see to our complaint and help resolve it soon.I have already loged the complaint against the same issue but when agent from snapdeal customer complaint team called me & informed me that I have already investigate against you complaint. Verified from Snapdeal that the product was delivered to me but I always tell him that I haven’t received Iphone in box but he is always told me that snapdeal cannot help hyou on this because it was delivered from our FC, tell me where is the customer fault you mean to say I am raising a fake complaint, if you didn’t trust on your customer, your should have to give us open delivery. .ordered on 24th oct 15 delieverd on 29th oct 15 ORDER No : [protected] Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi faddychoudhary,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Now i want to return this phone because camera quality is not good i have also visited to services center but they are unable to help me on this.please take this phone back & provide me refund against this phone
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team