Snapdeal — Defective product | |||||
I purchased a health care product ''tummy trimmer'' from snap deal .after using it for three months, the product is broken.i request them to send a new product as the warranty is 6 months.but they denied .so i request you to take necessary action against the company and forced them to send me a new product. name- p.chinglem singha pachim nandapur, p/o-nandapur chariali dist-nagaon, Assam my contact no. [protected] e mail: [protected]@yahoo.in Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
one representative from snapdeal called me, but he is not responding me well.
Reply
Dear chinglem
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
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