Snapdeal — Delay in delivery and poor response on complaining | |||
I placed an order on snapdeal and received a conformation message for my order... In the message it is clearly stated that the product will be delivered to me on or before 2 October, 2015... But the product was not delivered to me on mentioned date... This forced me to cancel my important work which i had planned according to the delivery date... When i contacted the customer care, they asked me to download their app and then the order will be cancelled... This is just dirty business... Is this the way to treat a customer!!! Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Abhishek jhajha2,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team