[Resolved] Snapdeal — Delivery of an item | |||
I have ordered a single bed in snapdeal on 14-oct-13 and was to be shipped by Oct 18, 2013. when called for the details about the shipping they are arrogant and inform that will be shipped within 15 days from payment date and informed that the item is ready and will be dispatched today. The same is the answer everyday when called for shipping details. Even today, end of 15 days duration as mentioned by Snapdeal Arrogant person, inform that it will be dispatched in 2-3 days. Taking the customers money and not delivering the item, is a very shame full act. and in the news article it is written as Snapdeal sees 2-fold jump in festive season. but customers unsatisfied. Was this information helpful? | |||
Complaint marked as Resolved
the issue is resolved. And the great thing here is, Snapdeal dont have an update on the status of shipment. the item got delivered on 30 Oct, 2013 | |||
 2 Comments | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 29 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team