[Resolved]  Snapdeal — fake apple earpods delivered and now not refunding money back.

Address:

Gurgaon, Haryana, 122002

I have ordered apple earpods, but they have delivered me fake one, when i have initiated cancellation request they responded me back with saying that the returned item does not meet their quality check and now forcing me to have that earpods there response on mail is as follow : "as your item does not meet our quality check guidelines, we have shipped it back to your original delivery address. It will be delivered to you within next 7-8 days via vulcan_olp_rtv.
Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed."

What have they thought about customers thief, i am an employed guy working in it company and i do not accept this kind of fake and illegal way to ditch a common guy. You need to do the quality check prior to the delivery of product.
As if now i just want my money back to be credited in my account.
Please have my email id for your reference himanshurajput. [protected]@gmail.com.