[Resolved]  Snapdeal — fake product

Address:110025
Website:m.snapdeal.com

Bought Sony sbh60, order no. [protected] from snapdeal. Product is very different from original. No NFC card, different style. Hurting my both ear for listening songs just after 30mins. Applied for return policy on 23/04/2018. Daily updated that they wil come to pick up the product but every evening they said sorry pick up unsuccessful. Help me what to do. It's very unfair. Making me mentally sick n harassing me everyday .
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May 31, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Snapdeal.com Customer Care's response
Dear Irshad!

Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I receive a call from snapdeal In which they told me that u are lucky winner and win Xuv 500 they further told me that to transfer of amount rs 12500.. Is this true?? Then how can they got my contact numbers and other details...???

Snapdeal.com Customer Care's response, Apr 30, 2018
Verified Support
Dear Patrickvibin!

We are not running any such offer. Also, we do not indulge in making any such calls.

Thanks!
Team Snapdeal

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