[Resolved] Snapdeal — faulty product received - order id: [protected]

arjunb.mehta

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	www.snapdeal.com

I received a faulty water purifier from snapdeal 5 days back. The installation person told me to return it. I contacted snapdeal but It has been more than three days I have requested for return. Their customer service is not reachable at all. They just reply that your issue will be solved. No one replying.

The company is a fraud. I lost my money I think. The customer executives are ridiculous. I hope this forum helps in recovering my money

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Aug 2, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

Snapdeal.com Customer Care's response Dear Arjun,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Jul 03, 2018

Updated by arjunb.mehta I have returned the product already. Your team is not working at all. I can't even contact customer care. I have sent the courier my self. I want installation & uninstallation charges as well as courier charges back as it is the fault of the snapdeal. Snapdeal sent me faulty product. Unable to reach customer care. No one is calling me from your side.
Call me urgently to discuss
PFA the courier receipt